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Frequently asked questions (18)

What is Fabrik?

Fabrik is a SaaS application for creating professional safety plans compliant with ISO 23601 / NF X08-070 standards. Our platform lets you create, edit and export evacuation plans in minutes, with no prior training required.

Who is Fabrik for?

Fabrik is for all professionals who need to create safety plans: HSE managers, facility managers, architects, engineering firms, and anyone responsible for safety in public-facing establishments (ERP).

Can I use Fabrik for free?

Yes. The full editor is free, with no credit card and no time limit. You get 1 plan in storage and an on-screen preview with a Fabrik watermark, without downloads. To deliver without watermark, pay €19.99 once for unlimited exports of one building, or subscribe for €49.99/month.

How do I create a plan from an architect's drawing?

Import your plan (PDF or image, photos included): the AI detects walls, doors and windows, then you review and correct the result in the editor. A DXF or a hand-drawn sketch goes in as a background layer that you trace over with automatic snapping. Most of our users complete their first plan in just a few minutes.

How many pictograms are available?

Our library contains 250+ pictograms: the ISO 7010 signs used on plans (evacuation, fire, mandatory), CLP hazard pictograms and trade symbols (fire alarm, shut-offs, firefighter access, intrusion, CCTV).

Can I export my plans to PDF?

Yes, you can export your plans as high-quality PDFs with legend and evacuation instructions. The free on-screen preview carries a watermark; any paid export (One building offer or subscription) is watermark-free.

Can I collaborate with my team?

Yes, with the subscription: invite colleagues by email with a role (administrator, editor or viewer); each extra seat costs €9.99/month. Plans are shared within the team, with version history. Need tailored support? The Enterprise plan is on quote.

Can I change my plan?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is adjusted pro-rata.

What payment methods are accepted?

We accept all major credit and debit cards (Visa, Mastercard, American Express) via our secure Stripe payment system. Bank transfer is available for annual plans on request.

What is your refund policy?

We offer a 14-day money-back guarantee for all paid plans. If you are not satisfied, contact us within 14 days of your payment and we will refund you in full, no questions asked.

Are your plans compliant with ISO 7010?

The safety signs in the library follow the ISO 7010 pictograms used on plans (E, F and M families), and we update it as the standard evolves. Before each export, an automatic check covers sign size among other points; final compliance remains the responsibility of the building operator.

Are plans compliant for ERP (public-facing establishments)?

Fabrik is designed for French ERP (public-access building) rules: you place emergency exits, evacuation routes, assembly points and safety instructions (templates per building type), and before each export an automatic check covers exits, indicative distances, door widths and sign sizes. Final compliance remains the responsibility of the building operator.

Are plans compliant for ICPE (classified installations)?

Yes, our plans meet ICPE requirements. We offer specific elements and templates for industrial facilities, with support for APSAD R4 standards.

Which browsers are supported?

Fabrik works on all modern browsers: Chrome, Firefox, Safari and Edge. We recommend using the latest version of your browser for optimal performance.

Does it work on mobile or tablet?

Fabrik is optimized for tablets (iPad, Android tablets) for on-site use. On smartphones, the viewing experience is good, but we recommend using a tablet or computer for editing plans.

How is my data secured?

All your data is encrypted in transit (HTTPS/TLS) and at rest. Our servers are hosted in Europe (GDPR compliant). We perform daily backups and guarantee 99.9% uptime.

How do I delete my account?

You can delete your account at any time from your account settings. All your data will be permanently deleted within 30 days. Before deleting, make sure to export your plans if you need them.

Can I export all my data?

Yes, you can export all your plans in PDF format at any time. You can also export your plan metadata as CSV. We offer a full data export on request if you wish to leave the platform.

Need more help?

Our team is here to help you

Guidance on this site is based on French fire-safety regulations (Code du travail, ISO 7010, ISO 23601, NF X08-070). For US, UK or other jurisdictions, contact our team.

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